Privacy policy

PRIVACY POLICY

Last updated: April 21, 2026

Waycel respects your privacy and is committed to protecting your personal information.

1. INFORMATION WE COLLECT

We may collect the following types of personal information:

  • Name, email address, shipping and billing address
  • Order and transaction details
  • Device information such as IP address, browser type, and usage data
  • Customer support communications

2. HOW WE COLLECT INFORMATION

We collect information:

  • Directly from you when you place an order or contact us
  • Automatically through cookies, pixels, and similar tracking technologies
  • From third-party platforms such as Shopify and Amazon

3. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Improve website performance and user experience
  • Send marketing and promotional communications
  • Detect and prevent fraud and security issues

4. SHOPIFY, AMAZON & FULFILLMENT

Our store is powered by Shopify and uses Amazon services for fulfillment and checkout.

This means:

  • Orders may be fulfilled through Amazon Multi-Channel Fulfillment
  • Buy with Prime orders are processed and managed by Amazon
  • Your information may be shared with Amazon and Shopify to complete transactions

Shopify and Amazon process personal data according to their own privacy policies.

5. ADVERTISING & ANALYTICS

We use third-party tools such as Meta (Facebook) and Google to:

  • Analyze website traffic and user behavior
  • Deliver personalized advertising
  • Measure marketing performance

These tools may use cookies, pixels, and similar technologies to collect data about your interactions with our website.

6. DATA SHARING

We do not sell your personal information.

However, we may share your information with trusted third parties, including:

  • Shopify (store infrastructure)
  • Amazon (fulfillment and Buy with Prime)
  • Payment processors
  • Advertising and analytics partners

7. MARKETING COMMUNICATIONS

You may receive marketing emails from us.

You can unsubscribe at any time using the link included in our emails.

8. COOKIES

We use cookies and similar technologies to:

  • Operate and improve our website
  • Analyze traffic and usage
  • Support advertising and remarketing

You can control cookies through your browser settings.

9. DATA SECURITY

We implement reasonable safeguards to protect your information.
However, no method of transmission over the internet is 100% secure.

10. YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data

To exercise these rights, contact us at:
manager@waycel.com

11. DATA RETENTION

We retain personal information only as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes

12. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time.
Changes will be posted on this page.

13. CONTACT

Waycel
Email: manager@waycel.com

Address:
8206 Louisiana Blvd NE, Ste A 2941
Albuquerque, NM 87113
United States