Shipping policy

SHIPPING POLICY

Last updated: April 21, 2026

At Waycel, we work with trusted fulfillment partners, including Amazon, to ensure fast and reliable delivery.

ORDER PROCESSING

Orders are typically processed within 1–2 business days.

Once your order is processed, you will receive a confirmation email with tracking information.

SHIPPING METHODS

We offer shipping within the United States only.

Shipping options may vary depending on the checkout method used:

SHOPIFY ORDERS (Standard Checkout)

  • Orders are fulfilled using Amazon Multi Channel Fulfillment
  • Standard shipping typically arrives within 3–5 business days
  • Shipping fees are calculated at checkout

We may offer free shipping promotions from time to time.

BUY WITH PRIME ORDERS

Orders placed using Buy with Prime are:

  • Processed and fulfilled by Amazon
  • Eligible for fast delivery options shown at checkout
  • Managed entirely through your Amazon account

Tracking and delivery updates are provided by Amazon.

DELIVERY TIMES

All delivery times are estimates and are not guaranteed.

Delivery may be affected by:

  • Carrier delays
  • High demand periods
  • Weather or external factors

SHIPPING DELAYS

While we work with reliable partners, delays may occasionally occur.

Waycel is not responsible for delays caused by third party carriers or fulfillment providers.

ORDER TRACKING

  • Shopify orders: tracking details will be sent via email
  • Buy with Prime orders: tracking is available through your Amazon account

LOST OR DELAYED PACKAGES

If your package is delayed, lost, or marked as delivered but not received:

  • Shopify orders: contact us at manager@waycel.com
  • Buy with Prime orders: contact Amazon through your order page

SHIPPING RESTRICTIONS

We currently ship only within the United States.

CONTACT

Waycel
Email: manager@waycel.com

Address:
8206 Louisiana Blvd NE, Ste A 2941
Albuquerque, NM 87113
United States